PLEASE READ THIS PRIVACY & COOKIE NOTICE CAREFULLY BEFORE USING OUR WEBSITE
Hackett UK Limited (We or Our) is committed to protecting and respecting your personal information. You can visit our website freely without having to register or subscribe for services.
WHAT’S IN THIS PRIVACY & COOKIE NOTICE?
This Privacy and Cookie Notice gives you detailed information on when and why we collect your personal information, how we use it and how we keep it secure. Please read the following carefully to understand our practices regarding your personal information and how we will treat it.
Click on the links below to go straight to more information on each area:
We are a sales, lettings and land agent registered as a limited company in England and Wales (Company number 05170765) specialising primarily in new homes and refurbished period style properties within the London area. For the purpose of the Data Protection Act 1998, or after 25 May 2018, The General Data Protection Regulation, the data controller of your personal information is Hackett UK Limited, Suite 104, 295 Chiswick High Road, Chiswick, London, W4 4HH.
Questions, comments and requests regarding this Privacy and Cookie Notice are welcomed and should be addressed to firstname.lastname@example.org or Hackett UK Limited, Suite 104, 295 Chiswick High Road, Chiswick, London, W4 4HH.
We only collect the personal information that is necessary to carry out our business, provide you with the services you have requested and to keep you informed. We process your personal information for certain legitimate business interest purposes, which include some or all of the following:
Where the processing is necessary for the performance of a contract to which you are a party:
Where we have justifiable reason (including legal obligation and legitimate interest):
Personal information is any information that can be used to identify you. For example, it can include information such as your name, address, telephone number, date of birth, email address, and bank details, as well as information relating to your personal circumstances.
Information you give us: You may give us information about you when you:
You may give us this information when you correspond with us through our website, or by phone, e-mail or otherwise.
We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
Information we collect about you: With regard to each of your visits to our website we may automatically collect the following information:
Information you give to us: We will use this information to:
Information we receive from other sources: We will combine this information with information you give to us and information we collect about you. We will use this combined information for the purposes set out above (depending on the types of information we receive).
Information we collect about you: We will use this information to:
When you visit our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of our website. This information is only processed in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. If we do want to collect personal information through our website, details of this collection will be set out in this Privacy and Cookie Notice.
As stated in Your Rights below, you have a right to ask us not to use your information in this way. However, we may need certain information to enable us to provide you with the services and/or information you ask for, so changes you make to your preferences or restrictions you ask us to make on how we use your personal information may affect what services and information we can provide.
We will retain your personal information only for as long as is reasonably necessary for the purposes set out in this Privacy and Cookie Notice and to fulfil our legal obligations. The retention period will vary according to the purpose as set out below. If you ask us to stop sending direct marketing communications to you, we will keep the minimum amount of information (e.g. name, address or email address) to ensure we adhere with such requests
We will share your personal information with our employees, contractors and agents but their use shall be limited to the performance of their duties and in line with the reason for processing. We may also share your information with third parties in the following instances:
Please note that we do not control the privacy or security practices of these third parties.
The personal information that we collect from or about you will not be transferred outside the European Economic Area (EEA) other than if you are a tenant or prospective tenant and your landlord is resident outside of the EEA. In such circumstances, we will send your details through to the landlord so that the landlord can proceed with your tenancy – this transfer of your personal information is necessary for the performance of your tenancy contract with the landlord.
Where we have given you (or where you have chosen) a username and/or password which enables you to access certain parts of our website, you are responsible for keeping your username and password confidential. Please don’t share your username or password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website; any transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to try to prevent unauthorised access.
You should find it easy to access and amend the personal information that we hold on you, or request that we stop contacting you. Every email we send to you will include details on how to change your communications preferences or unsubscribe from future communications.
If you would like to see what information we hold about you, you can sign into your online account and make any changes required. You can also request full details of personal information we hold about you under the Data Protection Act 1998, or after 25 May 2018, The General Data Protection Regulation, by sending a description of the information you would like to see, together with proof of your identity to email@example.com.
At any time you have the right to ask Us to amend or stop how We use your personal information including for marketing purposes. You can do this by signing in to the website and accessing your account details or if you don’t have an account or if you prefer to, you can contact us by phoning, or emailing using our contact details below.
You have the right to get information held about you by us corrected. If you have any concern about the accuracy of your personal data, please let us know using the contact details below.
By email: firstname.lastname@example.org
By phone: 020 8995 9665
Hackett UK Limited,
Suite 104, 295 Chiswick High Road,
You have a right to seek compensation from us for any damages caused to you by us breaching the Data Protection Act 1998, or after 25 May 2018, The General Data Protection Regulation.
You have the right to lodge a complaint with the supervisory authority, The Information Commissioner’s Office – www.ico.org.uk. You can contact the ICO as follows:
By email: Please complete the form at https://ico.org.uk/global/contact-us/email/
By phone: 0303 123 1113
Information Commissioner's Office
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You can block cookies via your web browser, however, if you choose to do so you may not be able to access all, or parts, of our website. To learn more about cookies, including how to analyse, manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy and cookie policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.
This Privacy and Cookie Notice was last updated in 5th April 2018. Any updates to this Privacy and Cookie Notice will be posted on this page - please check back from time to time. We may also inform you of any changes where we hold an appropriate email address for you.